Introduction customer annoyance from wait times. Calls arrive randomly, so wait time X follows an Exponential distribution—most waits are short, a few are painfully long. Now I’d argue that annoyance isn’t linear: a 10...
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The Machine Learning “Advent Calendar” Day 23: CNN in Excel
were first introduced for images, and for images they are often easy to understand. A filter slides over pixels and detects edges, shapes, or textures. You can read this article I wrote earlier to understand how CNNs...












